Privacy Policy

This Privacy Notice provides information on how Access Power Payments Solution Services Limited ("Access Power," "we," "our," or "us") collects and processes your personal data when you visit any of our platforms. It outlines what we do with your personal data, how we keep it secure, and explains the rights that you have in relation to your personal data.

We are a leading fintech platform providing payment solutions to merchants and consumers. Our platform consists of various services, including our payment gateway, which facilitates transactions among participants on our platform in selected markets.

Our platforms are operated by Access Power Payments Solution Services Limited.

Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data to provide tailored products and services and to analyze and continually improve our offerings.

You provide us with your personal data when you register your details on our website and mobile platforms and transact with the same. The personal data we collect includes:

We receive and store the information you provide to us including your identity data, contact data, delivery address, and financial data. These types of personal data may include:

• Contact details (such as your name, postal addresses, phone numbers, and email addresses)
• Demographic information (such as your date of birth, age or age range, and gender)
• Online registration information (such as your password and other authentication information)
• Information provided as part of online questionnaires (such as responses to customer satisfaction surveys or market research)
• Competition entries/submissions
• In certain cases, your marketing preferences

We automatically collect and store certain types of information regarding your use of our platform, including information about your searches, views, downloads, and purchases. Examples include:

• Name and age (or predicted age range)
• Information about your device, operating system, browser, and IP address
• Unique identifiers associated with your device
• Details of web pages that you have visited
• Products you have looked at online (including searches, views, purchases, or items added to a shopping basket)
• How long you spend on certain areas of a website or app
• Social media username or ID and profile information

We strive to provide you with choices regarding the personal data that you provide to us. You can opt-out or adjust your preferences at any time by closing your account or contacting us.

A cookie is a small file of letters and numbers that we put on your computer, mobile phone, or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience.

We use your personal data to operate, provide, develop, and improve the products and services that we offer, including:

• Registering you as a new customer
• Processing and delivering your orders
• Managing your relationship with us
• Enabling you to participate in promotions, competitions, and surveys
• Improving our website, applications, products, and services
• Recommending/advertising products or services which may be of interest to you
• Enabling you to access certain products and services offered by our partners and vendors
• Complying with our legal obligations, including verifying your identity where necessary
• Detecting fraud

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data:

• Consent: Where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the "unsubscribe" link at the bottom of any marketing email we send you.
• Our Legitimate Business Interests: Where it is necessary for us to understand our customers, promote our services, and operate effectively, provided this is done in a legitimate way which does not unduly affect your privacy and other rights.
• Performance of a Contract: Where we need to process your data to fulfil a contract with you or to take steps prior to entering into a contract. For example, where you have purchased a product and we need to use your contact details and payment information to process your order.